Returns & Exchanges
At Riwaaz Kurta, we strive for your complete satisfaction with every purchase. If your ethnic wear doesn't meet your expectations, you can return or exchange it within 15 days of delivery provided it is in its original, unworn condition.
Return Process
- 1.Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Quality Inspection
Ensure the kurta is unwashed, has all original tags attached, and is packed in its original packaging to qualify for a full refund.
- 3.Schedule Pickup
Once your request is approved, our courier partner will arrive at your doorstep within 48 hours to collect the package.
- 4.Receive Refund
After our quality team inspects the returned garment, your refund will be processed to your original payment method within 7-10 business days.
